Return Policy

Our commitment to quality

Important Notice

Due to health and safety regulations, medicines cannot be returned once dispensed except in specific circumstances outlined below.

When Returns Are Accepted

Wrong medication dispensed (pharmacy error)
Damaged or defective product upon delivery
Expired product delivered
Incorrect dosage or quantity

Return Process

Contact us within 24 hours of receiving your order
Provide order number and reason for return
Do not open or use the medication
Our team will arrange pickup or exchange

Non-Returnable Items

Opened or used medications
Temperature-sensitive products (if storage was compromised)
Products without original packaging
Items returned after 24 hours of delivery